1. Eligibility for Returns

We accept returns under the following conditions:

✔ Request Deadline: Must be submitted within 30 days of receiving the item.
✔ Condition: The item must be like-new with all original packaging and accessories.
✔ Testing & Wear: Minor use to test functionality (electronics, tools, etc.) or fit/suitability (apparel, accessories, etc.) is acceptable. Damage, excessive wear, or missing parts will render the item ineligible for return.
✔ Proof Required: Customers must provide photo or video proof of the issue before approval.

2. Non-Returnable Items

The following items cannot be returned:

🚫 Final Sale / Non-Returnable items
🚫 Perishable goods (food, flowers, plants)
🚫 Custom/personalized products
🚫 Personal care items (beauty, hygiene, health)
🚫 Pet products
🚫 E-gift cards
🚫 Hazardous materials, flammable liquids, or gases

3. Return Shipping Responsibility

4. Restocking Fee Policy

- A 15% restocking fee applies to returns not caused by merchant error, including:

The buyer has

1. Changed their mind,
2. Ordered the wrong item,
   
3. Selected the wrong size or color.

- No restocking fee applies if the return is due to defects or merchant errors.

- Shipping fees (if paid) are non-refundable, except in cases where we are at fault.

5. Refund & Store Credit

We will issue refunds to the original payment method(s), such as store credit, another payment method, or both, depending on how you initially paid for the purchases.

If you return an item(s) purchased with store credit, the credit used for that item(s) must be refunded to your store credit account once the return is processed. Suppose your purchase was made using store credit and another payment method. In that case, the refund will first be applied to your store credit, and the remaining amount will be refunded to the original payment method. This ensures that the full value of your store credit is preserved.

Optionally, suppose you prefer to have the refund from another payment method converted into store credit. In that case, we will extend the validity of your store credit from one year (365 days) to an additional six months (183 days). This extension will apply to all subsequent returns, each earning you an extra six months (183 days). Please note that store credit purchases must be refunded to the original store credit account; the refund for the other payment method is at your discretion.

Estimated Processing Time:

✔ Credit/Debit Cards: 5–10 business days (varies by bank).
✔ PayPal: 3–5 business days.
✔ Store Credit: Instant or within one business day.
✔ Bank Transfers: Up to 10 business days (varies by bank).
✔ Buy Now, Pay Later Services (Klarna, Afterpay, etc.): Up to 10 business days.

🔹 Important: If you haven't received your refund within 15 business days after approval, please get in touch with your payment provider or our support team for assistance.

6. How to Initiate a Return Request

We offer a hassle-free self-serve return process. To submit a return request, please follow the steps below:

1️⃣. Log in to your account by clicking the link below:
🔗 [LOG IN TO REQUEST A RETURN]

2️⃣. Access your account

• Enter your email and click CONTINUE.
• Check your email for the six-digit verification code, then enter it.

3️⃣. Submit your return request

• Go to the "Order" tab and enter your Order # or Product Name.
• Click "View" > "Request Return".
• Select items, choose a reason, and provide details.
• Review the refund policy and submit your request.

📌 What Happens Next?

• If approved, you'll receive an email with return instructions and a shipping label (if applicable).
• Once we receive and inspect the item's condition, we will issue a refund or store credit, provided it is acceptable.

⚠️ Important: Please return items only to the address specified in the approval email. Returns to the wrong location may not be processed.

1. General Product Disclaimer

All products sold on InspiredGrabs.com are sourced from trusted suppliers and accurately described. Product descriptions, images, specifications, and features are provided based on information from manufacturers or suppliers and are for reference only.

Due to variations in manufacturing batches, supplier updates, and screen display settings, the actual product colors, details, or packaging may differ slightly from those shown in the images. This is not considered a defect.

2. Compatibility Advisory

Electronics & Smart Devices

• Always check your device's operating system, connection type, and technical specifications before purchase.

• Certain functions may require specific apps, accounts, or subscriptions.

• Software, app features, and compatibility may change over time due to third-party updates beyond our control.

Apparel, Footwear & Accessories

• Sizing charts are provided for reference. Please note that minor measurement variations may occur due to manufacturing tolerances.

• Colors may appear differently on your screen due to variations in lighting and monitor settings.

Home, Kitchen, and Lifestyle Products

• Product dimensions are approximate and may vary slightly.

• Decorative items may have natural imperfections or variations in finish.

3. Performance & Usage Limitations

• Performance may vary based on user habits, environmental conditions, and maintenance.

• Products designed for light or occasional use should not be used in heavy-duty or industrial applications unless explicitly stated.

• Unless otherwise specified, products are not intended for professional, commercial, or medical-grade use.

4. Water Resistance & Durability

• Only products with a stated water resistance or IP rating can be exposed to water under the specified conditions.

• Avoid exposing non-waterproof items to liquids, steam, or excessive moisture.

• Damage caused by use outside stated limits is not covered by warranty or returns.

5. Charging, Power & Battery Care (if applicable)

• Use only the included or manufacturer-recommended chargers and cables.

• Avoid overcharging, extreme heat, or cold.

• Battery capacity will naturally reduce over time; this is normal wear and not a defect.

6. Safety Notice

• Follow all instructions and safety guidelines provided in the product manual.

• Keep small parts out of the reach of children and pets to prevent choking hazards.

• Do not modify or alter products unless approved by the manufacturer.

7. Warranty & Returns

• Warranty coverage (if any) is based on the manufacturer's policy and will be stated in the product description or included manual.

• Damage from misuse, accidents, or unauthorized repairs is not covered.

• Please review our Refund Policy & Return Requests for details before purchase.

8. Data Privacy (for Smart or Connected Devices)

• Some products require app pairing or registration of a cloud account.

• Review the privacy policy of any required third-party app before use.

• InspiredGrabs.com is not responsible for data stored or processed by third-party services.

9. Final Note

We encourage all customers to read product descriptions thoroughly, confirm compatibility, and contact our customer support if they have any questions or concerns before making a purchase. Our team is happy to assist the best we can in verifying specifications, features, and suitability for your needs.