This policy applies when an order is delivered to a U.S. address and is later forwarded, reshipped, carried, or otherwise transported to another address or country by:
InspiredGrabs™ does not arrange the onward shipment and is not a party to the customer’s agreement with the forwarding recipient or service.
If you need a U.S. forwarding address, the following independent companies are examples that may help you begin your research:
Customers are responsible for determining whether a forwarding arrangement is suitable and lawful for the product and destination. Before ordering, confirm that the recipient or service:
InspiredGrabs™ fulfills the order to the U.S. delivery address entered at checkout. When the carrier records successful delivery to that address, our delivery responsibility is complete, subject to the terms of our applicable delivery and returns policies.
Any movement after that delivery—including receiving, inspection, storage, repacking, consolidation, export, customs clearance, international transportation, and final delivery—is outside our control.
InspiredGrabs™ is not responsible for loss, theft, damage, delay, seizure, refusal, disposal, misdelivery, added fees, or other events occurring after successful delivery to the original U.S. address.
The customer should arrange for the order to be inspected promptly at the original U.S. delivery address and before it is forwarded. The recipient should verify:
Keep the original product packaging, shipping carton, label, and clear photographs when reporting a problem. Repacking, consolidation, removal of packaging, or onward shipment may make it impossible to determine when or where loss or damage occurred and may affect claim or return eligibility.
Any sales tax collected on the InspiredGrabs™ order is determined using the information and destination associated with that order.
The customer and the party arranging onward shipment are responsible for all requirements and costs arising after the original U.S. delivery, including export documentation, customs declarations, brokerage, duties, taxes, tariffs, inspection fees, storage charges, and destination-country restrictions.
Customers and third parties must not misstate a product’s identity, value, origin, recipient, or destination; evade duties or legal restrictions; or request that InspiredGrabs™ provide inaccurate documentation.
Using a forwarding address does not create special reward eligibility. Each benefit remains governed by its own current terms.
An eligible purchase may earn Digital Loyalty Cash when all program requirements are satisfied. Credit belongs to the qualifying customer account and is not issued to or transferred to a forwarder or other recipient.
Eligible spend may count toward the account holder’s current earning cycle. A reward gift sent to a forwarding address is subject to the same delivery boundary as any other order.
A duty, tax, tariff, brokerage fee, customs charge, forwarding fee, or other cost arising from a separate shipment after delivery to the original U.S. address does not qualify for Tariff Shield Cashback.
If an otherwise qualifying import-related charge was imposed and paid in connection with the original InspiredGrabs™ shipment before its U.S. delivery, eligibility is determined exclusively under the current Tariff Shield Cashback Program™ terms and supporting-document requirements.
Benefits that require an InspiredGrabs™ customer account are not earned merely because a forwarding address is used. The customer must satisfy the applicable account, order, timing, and eligibility requirements stated on each program page.
Guest orders remain eligible only for benefits expressly available to guests. Rewards, credits, gifts, claims, and progress cannot be transferred between customers, email addresses, accounts, forwarders, or recipients.
InspiredGrabs™ may request additional information, place an order on hold, limit quantities, decline an order, cancel an order, or withhold or reverse a benefit when reasonably necessary to address suspected fraud, sanctions or export concerns, address problems, program misuse, duplicate claims, ineligible transactions, or other legal or operational risks.
No. InspiredGrabs™ fulfills orders only to supported U.S. delivery addresses shown as available during checkout. Product availability and carrier service may vary by address.
Yes, provided the order, product, destination, and forwarding arrangement comply with applicable requirements. You accept the additional responsibilities and limitations described on this page.
None. InspiredGrabs™ does not select, recommend, or endorse forwarding services. Customers must independently evaluate a provider’s restrictions, costs, insurance, tracking, claims process, and destination coverage.
The customer and the party arranging the onward shipment are responsible for the package after successful delivery to the original U.S. address.
Report the problem to the forwarder or carrier responsible for the onward shipment. InspiredGrabs™ and any protection applying to the original shipment do not automatically cover a separate forwarding shipment.
You may request return authorization under the Returns & Refund Policy. If approved, the item must be returned to the authorized U.S. return address, and the customer is responsible for costs and risks associated with transporting it from abroad.
No. Charges arising from a separate shipment after delivery to the original U.S. address are outside the program. Only a qualifying charge associated with the original InspiredGrabs™ shipment may be reviewed under the Tariff Shield Cashback Program™ terms.
Potentially. The forwarding address neither guarantees nor automatically prevents eligibility. The order and customer account must satisfy every requirement of the applicable program.
No. Account-based credits, gifts, claims, and progress are tied to the qualifying customer account and cannot be transferred to another person, email address, or account.
Arrange prompt inspection at the original U.S. address. Confirm the contents and condition, keep all original packaging, and photograph any problem before repacking or onward shipment.
international forwarding • U.S. forwarding address • freight forwarder • package forwarding • forwarding responsibility • original U.S. delivery • forwarding risks • customs duties • import taxes • export compliance • forwarding restrictions • forwarding returns • forwarding damage claims • Digital Loyalty Cash • Tariff Shield Cashback • milestone reward gifts • store credit • forwarding reward eligibility
