🎁 Milestone Reward Gift Program – FAQs

It is an InspiredGrabs™ account-holder benefit that allows qualifying product purchases to accumulate toward reward-gift milestones. A $300 qualifying-spend milestone unlocks a first-tier gift, while a $600 qualifying-spend milestone unlocks a higher-tier gift.

No. Those amounts are the qualifying-spend thresholds required to unlock the corresponding gift tier. They are not statements of a gift's retail price, market value, cash value, or guaranteed value.

Yes. The program is available to eligible account holders because purchases must be associated with one account to calculate milestone progress and deliver eligibility and claim communications.

No. Complete your purchase while signed in to the participating account. Guest orders do not count and cannot be combined with milestone progress afterward.

Eligible merchandise purchases count after applicable discounts. Taxes, shipping, duties, tariffs, fees, gift-card purchases, canceled orders, refunded amounts, fraudulent or unauthorized transactions, and other ineligible amounts do not count.

Eligible store credit used as payment does not by itself reduce the eligible merchandise amount counted after discounts. Taxes, shipping, duties, tariffs, fees, and non-qualifying items remain excluded.

Yes. Eligible purchases connected to the same participating account accumulate across multiple orders until a gift is claimed and that earning cycle resets.

No. InspiredGrabs™ uses its account and order records to determine progress. If you have a question about the amount recorded for your account, please contact customer support.

You may claim an available first-tier gift or leave the milestone unclaimed and continue toward $600. If you claim at $300, that earning cycle ends and your qualifying-spend balance resets to $0.

No. To qualify for the $600 milestone gift in the same cycle, you must continue accumulating without claiming at $300. Once any milestone gift is claimed, that cycle ends and a new one starts at $0.

A completed milestone claim resets the qualifying-spend balance for that earning cycle to $0. Unused or excess spend from that cycle does not carry into the next cycle.

Yes. The program is repeatable. After an approved claim resets your progress, new qualifying purchases can begin accumulating toward another milestone, subject to the program terms in effect at that time.

You may choose from the reward items made available for your eligible milestone at the time of claim. Selection is not guaranteed and may vary by tier, inventory, sourcing, destination, or shipping availability.

Yes. An approved milestone gift has no product charge and includes standard shipping at no charge. Expedited service, substitutions, destination availability, and other special requests are not guaranteed.

Milestone gifts are not eligible for a refund, cash, store credit, return, or exchange for preference-based reasons. If a gift arrives damaged, defective, incorrect, or incomplete, contact customer support promptly and retain the item, packaging, shipping label, and clear photographs so the issue can be reviewed.

The refunded amount no longer counts as qualifying spend. InspiredGrabs™ may reduce your recorded progress, reverse pending eligibility, cancel an unfulfilled gift claim, or take other reasonable corrective action when a return, cancellation, refund, chargeback, or order adjustment changes the qualifying amount.

No. Milestone progress and gifts are associated with the eligible account that earned them. They cannot be combined across accounts, transferred, sold, exchanged for cash, or assigned to another person.

Yes. Eligibility or a claim may be denied, adjusted, or reversed when program requirements are not met or when an order or account involves inaccurate information, duplicate-account manipulation, abuse, fraud, unauthorized activity, a chargeback, a disqualifying refund, or another material irregularity.