💡 Heads-Up
 Most questions are answered in the FAQs below. Please review them carefully and patiently, focusing on the information you're looking for, before reaching out. Many common questions are already answered here, and we may not respond to inquiries that duplicate this information. Consider this a friendly reminder to save your time and avoid messages that are likely to go unanswered. For example, if an FAQ clearly states that we ship only to U.S. addresses, and you ask whether we ship to Texas, we will likely not respond to such duplicate questions due to the high volume of messages we receive daily. We truly appreciate your understanding and value your cooperation. Thank you!
Here, you'll find answers to the most frequently asked questions (FAQs) across eight key topics: 1. General Customer Support. 2. Savings & Rewards. 3. Store Credit Program. 4. Tariff Shield Cashback Program™. 5. Milestone Gift Program. 6. Shop Pay Installments. 7. New Lower Price (Permanent). 8. Collaboration Policy.

Please click a category below to get started: