InspiredGrabs™ uses everyday listed prices and transparent savings rather than inflated reference prices or artificial urgency. If an eligible competitor offers an identical product for a lower comparable final total, you may request a price-match review.
Approval is not automatic. We verify the product, seller, availability, delivery terms, evidence, timing, and comparable costs before deciding whether a request qualifies.
We compare the current InspiredGrabs™ checkout total with the eligible competitor's current total for the same product and reasonably comparable fulfillment. Depending on what applies, the comparison may include:
Estimates may change during checkout. The amount that can be verified closest to submission or purchase is used for the review.
The competitor's offer must satisfy all applicable requirements:
We review established U.S. retailers and reputable U.S.-facing marketplaces that provide verifiable pricing, identifiable sellers, reliable fulfillment, and meaningful buyer protection.
Examples may include Amazon, Walmart, Target, Best Buy, Home Depot, Lowe's, Costco, Sam's Club, Dick's Sporting Goods, Academy Sports + Outdoors, and other retailers we determine meet the requirements.
Marketplace offers are reviewed individually. A marketplace name alone does not make every third-party seller or listing eligible.
You may still submit an ineligible marketplace link as a pricing reference. We may consider it during future pricing reviews, but doing so does not make it eligible for a formal price match.
If a price-match request is approved before purchase, InspiredGrabs™ will normally create a Shopify draft order reflecting the approved price-match adjustment and send the customer a secure checkout link to complete the purchase.
If a price-match request is approved after purchase, InspiredGrabs™ will normally issue a partial refund for the approved difference to the original payment method.
If the original payment method cannot receive the refund, Customer Support will contact the customer to discuss an available alternative. Store credit may be offered when appropriate and accepted by the customer.
Submitting evidence does not guarantee approval. We may request additional information necessary to verify the comparison.
InspiredGrabs™ determines whether products, sellers, fulfillment terms, totals, evidence, timing, and other conditions are sufficiently comparable. We may deny a request that is incomplete, unverifiable, expired, duplicative, abusive, fraudulent, or inconsistent with this guarantee.
We may modify, pause, limit, or discontinue the Price Match Guarantee when reasonably necessary. Changes apply prospectively unless otherwise stated.
The Price Match Guarantee gives you a way to ask InspiredGrabs™ to review a lower price from an eligible competitor for the same product.
We compare more than the first price shown on a product page. We review the product, seller, availability, delivery terms, supporting information, and the comparable final cost before deciding whether the request qualifies.
Submitting a request starts the review process; it does not guarantee approval.
If price is your main consideration, purchasing from the lower-priced competitor may seem like the simplest choice. However, the Price Match Guarantee gives you another option: you may be able to purchase the same eligible product from us at an approved matched price instead. You can request a price-match review before purchasing from us, or, if you have already purchased the product from us, you can submit a request within 14 calendar days after delivery for a possible partial refund of the price difference.
If your request is approved before purchase, you can purchase the product from us at the approved matched price. If your request is approved after purchase, we may refund the approved price difference. If you have an InspiredGrabs™ account, your purchase at our matched price may also remain eligible for account-holder savings and rewards, subject to the requirements of each applicable program. If you are not already familiar with our Savings & Rewards program, follow the link to learn how the program works and how eligible account-holder benefits can provide value beyond the matched price. If you do not already have an account, you can create one to take advantage of any account-holder benefits for which you qualify.
Yes. The competitor's product must be identical in all applicable relevant respects, including:
A product that merely looks similar does not automatically qualify.
No. We compare the complete eligible cost—not merely the first price displayed on the product page.
Depending on what applies to the purchase, the comparison may include:
The goal is to compare what you would actually pay under reasonably comparable purchasing and fulfillment conditions.
We may review established U.S. retailers and reputable U.S.-facing marketplaces that:
A publicly accessible website or marketplace listing is not automatically eligible.
Marketplace offers may qualify, but they are reviewed individually. We may consider the seller's identity and reputation, product authenticity and condition, availability, shipping origin, delivery terms, buyer protection, and complete checkout total.
An offer is not automatically eligible merely because it appears on a well-known marketplace.
Ineligible offers may include:
We may also decline a request when the competitor, product, price, availability, or checkout total cannot be independently verified.
You may submit a request:
The competitor's offer must still be available and verifiable when we review the request.
You may discover an eligible lower price shortly after buying from InspiredGrabs™. The post-purchase request period gives you a limited opportunity to ask us to review that lower price instead of assuming that your purchase can no longer be considered.
If the request is approved, we will normally issue a partial refund for the approved difference to the original payment method. All normal eligibility rules still apply.
Complete all applicable fields in the Price Match Request Form. Depending on whether the request is submitted before or after purchase, you may need to provide:
Customer Support may request screenshots or other documentation if the comparison cannot be fully verified from the submitted information.
No. Submission only begins the review process. InspiredGrabs™ must verify the product, competitor, current price, complete checkout total, availability, fulfillment terms, evidence, timing, and compliance with all applicable requirements.
A request may be declined when it is incomplete, inaccurate, expired, duplicative, abusive, fraudulent, unavailable, unverifiable, or otherwise ineligible.
InspiredGrabs™ will normally create a Shopify draft order reflecting the approved price-match adjustment and send you a secure checkout link to complete the purchase.
The approved adjustment applies only to that draft order and does not change the product's regular public price. Complete the purchase through the secure link provided by Customer Support; placing a separate order through the regular storefront will not automatically apply the approved adjustment.
The draft order may account for applicable product pricing, discounts, shipping, taxes, duties, and other benefits associated with that purchase so the same price difference is not credited twice.
InspiredGrabs™ will normally issue a partial refund for the approved difference to the original payment method associated with the applicable order.
The time required for the refund to appear depends on the original payment provider or financial institution. If the original payment method cannot receive the refund, Customer Support will contact you to discuss an available alternative. Store credit may be offered when appropriate and accepted by you.
A post-purchase adjustment changes the eligible purchase price. It does not recreate the entire transaction. For example, we do not normally add a new shipping charge solely because the approved adjustment later lowers the merchandise amount below a free-shipping threshold that was properly met at checkout.
In many cases, yes. A price match does not automatically cancel other InspiredGrabs™ benefits. It is important, however, to distinguish between universal store benefits and account-holder benefits.
Universal benefits—such as customer support and access to available product information—do not require an InspiredGrabs™ account and remain available to visitors, guest customers, and account holders alike. Account-holder programs provide additional savings and rewards beyond those universal benefits. Therefore, only eligible account holders can fully benefit from the complete range of purchase-based savings and rewards that InspiredGrabs™ makes available.
Each account-based benefit has its own eligibility rules, and some benefits depend on the amount you actually pay after the price adjustment.
Digital Loyalty Cash is InspiredGrabs™ store credit that eligible account holders can earn on qualifying purchases. Under the current program, an eligible order must have at least $80 in qualifying purchase value, and the reward is generally 12% of the qualifying amount.
If an approved price match lowers the qualifying purchase amount, Digital Loyalty Cash is calculated using the adjusted qualifying amount—not the higher amount before the price match.
Example: If a qualifying $100 purchase is adjusted to $90, the reward is based on the eligible $90 amount. If the adjustment lowers the qualifying amount to $75, the order would fall below the $80 minimum and would no longer qualify unless other eligible merchandise keeps the qualifying total at or above $80.
Digital Loyalty Cash is generally issued 30 days after delivery, expires 365 days after issuance, requires an eligible customer account, and may be used for up to 30% of an eligible future order. A price match does not waive those rules.
Eligible purchases may count toward InspiredGrabs™ milestone reward gifts. The current milestone levels are $300 and $600.
If a price match reduces the qualifying amount of an order, the amount credited toward milestone progress may also be reduced so that progress reflects the amount ultimately paid for the qualifying purchase.
Example: If a $60 qualifying purchase originally adds $60 toward a milestone and a later price match reduces that purchase to $45, the qualifying milestone contribution may be adjusted to $45.
If you are eligible for the $300 milestone, the program may also allow you to skip that reward and continue toward the $600 milestone under the applicable Milestone Reward Gift Program terms.
InspiredGrabs™ normally offers free shipping when the applicable qualifying order amount reaches the store's current free-shipping threshold. If a pre-purchase price match lowers the qualifying order below that threshold, normal shipping charges may apply unless you qualify for a separate free-shipping offer.
If you qualified for free shipping through a separate eligible offer or code, that benefit is governed by its own terms rather than automatically being removed because of a price match.
For an approved post-purchase price match, we do not normally add a new shipping charge merely because the later adjustment lowers the merchandise total below the threshold that was properly satisfied at checkout.
Tariff Shield Cashback is a separate InspiredGrabs™ program intended to provide eligible store credit for qualifying unexpected import charges. Price Match approval and Tariff Shield eligibility are reviewed separately.
The current Tariff Shield Cashback program requires, among other conditions, an eligible customer account, at least $80 in qualifying order value, at least $80 in qualifying China-shipped merchandise, and a qualifying claim submitted within the applicable claim period.
If a price match lowers one of those qualifying amounts below the required minimum, Tariff Shield eligibility may be affected. However, an approved price match does not by itself reduce a qualifying import charge that you actually paid; the import-charge claim is reviewed under the Tariff Shield Cashback rules.
An InspiredGrabs™ account is not required to receive universal store benefits such as customer support or to access available product information. Visitors and guest customers continue to receive those benefits.
An account is required for benefits that must be tracked to a specific customer, such as Digital Loyalty Cash, milestone reward progress, Tariff Shield Cashback, and other account-based programs. A price match does not turn a guest purchase into an account-holder purchase and does not waive an account requirement.
If you want to receive the full range of InspiredGrabs™ purchase-based savings and rewards for which you may qualify, you must have an eligible customer account and satisfy the requirements of each applicable program.
If you independently meet the requirements for an account-holder benefit and that program permits it to apply to the adjusted purchase, approval of the price match does not automatically take the benefit away.
Not necessarily. A price match is intended to establish an eligible competitive selling price—not to create unlimited stacking of multiple reductions on the same product.
When a percentage-off discount, coupon, automatic merchandise discount, or similar offer directly reduces the price of the same item or order, InspiredGrabs™ may compare the already-discounted InspiredGrabs™ price with the eligible competitor price and apply the appropriate lower eligible result.
Unless a particular promotion expressly says otherwise, we do not automatically apply another direct percentage-off discount on top of an approved matched price.
Example: If an InspiredGrabs™ item is $100 and an automatic discount reduces it to $90 while the eligible competitor total is $92, no additional price match would be needed because the InspiredGrabs™ price is already lower. If the eligible competitor total is $85, an approved match may reduce the applicable price to $85, but another percentage-off discount would not automatically be applied again to the $85 matched price.
This rule concerns direct reductions to the current purchase price. Separate rewards, such as eligible Digital Loyalty Cash or milestone progress, are evaluated under their own rules.
It can. When a reward is based on the amount actually paid for a purchase, a later price-match refund may require us to recalculate that reward using the final qualifying amount.
For example, Digital Loyalty Cash, milestone progress, or another amount-based benefit may be reduced if the approved adjustment lowers the qualifying purchase amount. This prevents rewards from being calculated on money that was later refunded.
A post-purchase adjustment does not normally restart an unrelated program's claim period, expiration period, delivery status, or fulfillment process unless that program's own terms specifically provide otherwise.
No. The same portion of a purchase cannot be used to receive duplicate refunds, credits, discounts, reimbursements, or other monetary adjustments for the same price difference or expense.
If another InspiredGrabs™ adjustment has already compensated you for the same amount, the Price Match adjustment may be reduced accordingly.
This does not prevent you from receiving a separate benefit that you independently qualify for, such as eligible Digital Loyalty Cash. It simply prevents the same price difference from being paid twice.
Yes. Cancellations, returns, refunds, chargebacks, fraud concerns, duplicate adjustments, or other order changes may reduce, reverse, or invalidate an approved price-match benefit when appropriate.
Benefits tied to the adjusted order may also be recalculated when necessary to reflect the final eligible purchase amount.
Customer Support will review the submitted information and respond using the email address provided in the request form. If additional evidence or clarification is needed, Customer Support may request it before making a decision.
The competitor's offer must remain available and verifiable when reviewed. The response will identify whether the request was approved and, if approved, how the adjustment will be applied.
Use the Price Match Request Form provided on this page. Complete all applicable fields and verify that the submitted products, variations, checkout totals, and delivery information are accurate and reasonably comparable before submitting the request.
Complete all applicable fields. If screenshots or additional documentation are needed, Customer Support may request them when replying.
price match • final-total comparison • competitor price • identical product • eligible retailer • marketplace seller • price adjustment • competitor checkout total • shipping comparison • tax comparison • price-match evidence • pre-purchase request • post-purchase request • 14-day request window • Fair Pricing Policy
