Help with Product Detail Pages

Rest assured, adding items to your wishlist is a breeze. Ensure you've selected all the necessary product options, such as size and color, before clicking the wishlist "heart" icon. This straightforward process allows the widget to add the items to your wishlist, giving you the power to save and manage your desired products. Even if you're unsure about a specific detail like size, you can make a temporary and random choice in the selection tool to add the item to your wishlist. This way, you can always return and finalize your selections before adding the item to your cart and completing your purchase.

Absolutely! We're always here to help. If you have specific product requests or need assistance with a particular item, please submit your inquiries to our contact email as provided above. We'll do our best to assist you and provide the information you need.

Including the crucial SKU (Stock Keeping Unit) in your email is essential for product identification. The SKU is a unique identifier for each product and can be found beneath the product title. Note that the SKU varies with selected variants, so choose a variant(s) before copying the SKU to your email. This will help us quickly and accurately address your inquiries.

Additionally, we recommend inputting "Additional product info request" in the email's subject line for easy reference. If you have inquiries about multiple products, kindly specify the SKUs per line followed by your specific requests.

At Inspired Grabs, we value your time and strive to respond to your queries within 24-48 hours. We understand that periods of heavy workload may take up to 72 hours, but please rest assured that we're doing our utmost to assist you as quickly as possible. Your inquiries are our top priority.

We utilize True Fit as one of the leading tools in our store.

These are new items uploaded to our store in the past one to two hours. The 'What's My Size?' button is a size recommendation tool that will be rolled out in the coming 24 hours or so on our new footwear and clothing items' PDPs that need the button; in other words, new items take about that much time to sync with the widget's product database before the size recommendation tool appears. We want to ask you to revisit them afterward. In the meantime, we suggest adding these products to your wishlist for easy access before navigating away from the pages; otherwise, locating them when you return might be challenging.

To add items to your wishlist, ensure you select all required product options, such as size, color, and so on, before clicking the wishlist 'heart' icon. This will add the item to your wishlist, which you can access later by clicking on the 'Wishlist' link in the top right corner of the page. Not choosing variants might prevent the widget from adding items to your wishlist, even though it occasionally works without these selections. Always verify that items have been added to your wishlist. If you're uncertain about a specific detail like size, you can make a temporary and random choice in the selection tool to add the item to your wishlist; the action ensures you can save the item to your wishlist. Remember to finalize your correct selections before adding the item to your cart and completing your purchase when you return.

The True Fit tool is a reliable and accurate resource for recommending suitable sizes. In the rare instance that it's unable to do so, we recommend enlisting a detail-oriented friend to take precise measurements. With these measurements, consult our size chart on the product detail page (PDP) or the image gallery to find the most appropriate size fit. This process ensures that you can confidently make an informed decision about the size of your purchase.

Remember that you are always encouraged to submit name-your-price offers on standard-priced items. To do this, click the 'Make an Offer' button on the product detail page. You can then enter the price you're willing to pay and submit your offer. You will receive our response in seconds.

Below is a list of specific items on which we do not accept name-your-price offers or process such orders:

1. InspiredGrabs e-gift cards.
2. Certain sales or discounted items.

If offers are made on Inspired Grabs e-gift cards to replace their original value—for instance, if you propose purchasing a $100.00 gift card for $50.00—we cannot honor the transaction, and the gift card will be canceled without prior notice.

For products with different variants, you need to choose all the available variant options first; only then will the button appear next to the "Add to Cart" button.