Last Modified: April 21, 2024

Quick Tips:

Hello there! Welcome to our store! We're absolutely delighted to have you join us! Your user experience on our site means the world to us, which is why we've put together some helpful browsing tips to ensure you can explore our site with utmost ease:

1. Empower Yourself with Our Powerful Search Function:  

You can swiftly locate products using your most relevant keywords or phrases. The search bar is located in two places: the magnifying glass icon at the center-right of the header and the "Search" link in the header. Both allow for a storewide search covering all products, collections, articles, or pages. 

Each collection page also features an additional search bar labeled "Search for products in this collection only," which is perfect for narrowing your search within a specific collection. Let's break it down: if you're hunting for pet-supplies items in the "Fashion" collection, chances are you won't find what you're looking for. Instead, please head to the "Pet Supplies" collection or utilize our storewide search feature. Happy hunting!

2. Optimized Browsing Recommendation:  

For an unparalleled viewing experience, we strongly advocate using desktop Google Chrome in full-screen mode when visiting our web storefront, especially when shopping for various product bundle types near the end of each collection page. Using mobile devices such as mobile phones is not recommended. The desktop full-screen mode enhances the visibility, prominence, and exploration of the bundled products and product filters. It makes them more user-friendly and accessible, among many other benefits, like hidden items at the bottom of the screen that regular-screen mode does not always reveal.

If you need to familiarize yourself with activating full-screen mode in Google Chrome, consider watching this brief tutorial video here.

3. Explore New Inventory:  

Embark on an exciting journey through our "New Inventory" collection, where you'll uncover the freshest additions to our vendors' catalogs. We're updating this collection with thrilling new items, so check back often. You can access the latest inventory directly from the "Shop now!" dropdown link in the header.

4. Take Advantage of Our Unique "Flexible Pricing" Feature:  

You can make an offer or name your price on our regular-priced products. Look for the "Make an Offer" button on the product detail page beside the "Add to Cart." This feature can be a game-changer, allowing you to save on purchases.

5. Variant Selections:  

Be cautious when adding items with multiple variants to your cart directly from collection pages. Please review all product details on the individual product detail pages before adding them to your cart to avoid receiving incorrect variants. Double-check the variants of any items in your cart before proceeding to checkout.

6. The True Fit Tool: 

Use our True Fit tool on product detail pages to find the perfect shoe and apparel size recommendation before purchasing. This feature helps ensure you get the right fit every time.

7. Quick View:  

For a truly effortless experience, tap our "Quick View" button (the eye icon), conveniently located next to the "Add to Cart" button on the collection pages where you currently are, to peruse product details without leaving the page. You can also right-click on the product thumbnail or title and select "Open link in new tab" in Google Chrome for a seamless navigation experience.

8. Customer Feedback Ratings:  

If you don't see the rating stars on the initial load of the "Customer Feedback" collection page or any other collection page, reload the page.

9. Desktops (a visual advantage) vs. Mobile Phones (not recommended):  

To experience a better user experience, try shopping via desktops instead of mobile devices. Our products offer visual richness and provide a complete overview of product images and color selections without scrolling. For an optimal shopping experience, desktop usage is highly recommended.

10. Back to the Top:  

A highly effective method of returning to the top of a lengthy page is hovering your mouse cursor over the right scroll bar, left-clicking while holding the cursor and sliding it to the top. This approach proves equally efficient as utilizing a "Back to the top" button.

11. Account Required for Checkout:

Regrettably, due to occasional instances of our receiving illegitimate or fraudulent orders, we must now mandate that customers create an account before checkout. We understand that this stipulation may lead to some customers abandoning their purchases. However, we believe that by taking a short moment to register an account before making a purchase, you will benefit as an account holder, as stated in "FAQ 2 of Section 2. Account" on our customer support page. This is a measure we've taken to ensure the safety and security of your transactions.

12. Google Translate: 

• Choose your language from the selector at the bottom of every page (Scroll all the way down) to translate our website from English into your language. Google Translate provides translations with an accuracy rate of about 94%, so it may occasionally sound amusing.
• Para traducir nuestro sitio web del inglés a tu idioma, elige tu idioma del selector en la parte inferior de cada página (Desplázate hasta abajo). Google Translate proporciona traducciones con una tasa de precisión de aproximadamente el 94%, así que ocasionalmente puede sonar divertido.
• 要将我们的网站从英语翻译成您的语言，请在每个页面底部的选择器中选择您的语言（向下滚动至页面底部）。谷歌翻译提供的翻译准确率约为 94%，因此有时可能会听起来有趣。

We hope these tips enhance your shopping journey with us! If you have any questions, check out our FAQs for answers to common queries. Happy shopping, and please close this tab now.