How May We Assist You?

Yes, all customers must register an account to shop at our store. This requirement helps us prevent fraudulent or illegitimate orders and protects the integrity of our platform. While we understand this may lead to some purchase abandonments, we appreciate your understanding of this essential measure.

As an account holder, you'll enjoy these benefits:

1. Effortless Checkout: Save your details for a smoother shopping experience and gain easy access to your order history and invoices anytime. Guest checkout is unavailable; customers must create an account to complete their purchase.
2. Hassle-Free Returns: Initiate self-serve return requests for a quick and convenient process.
3. Exclusive Rewards: Earn cashback as store credits when you meet a minimum purchase amount.
4. Gain exclusive access to special offers, discounted pricing, and more!

Thank you for your cooperation and for joining our community of valued shoppers!

You can update your account profile from your dashboard while logged in. Make sure to save the changes.

We do not sell any branded products.

All products are guaranteed to be brand new and in excellent condition unless otherwise stated in the product description, such as when offering used items or discounted customer returns.

Prices are subjective, and the user's experience accurately measures a product's value. In other words, don't let "fair or even low prices" deter you from trying the product and forming your opinion on its quality and worth.

We utilize True Fit as one of the leading tools in our store.

Items Not Eligible for Offers:

1. Inspired Grabs e-gift cards
   - We cannot honor offers that attempt to replace the original value, such as proposing a $50 or any other lower value for a $100 gift card. We will cancel such transactions without prior notice.
2. All sale" items
   - We will cancel orders without prior notice for items placed with an offer.

For products with multiple variants, please select all your desired options first. The "Make an Offer" button will only appear next to the "Add to Cart" button.

You can only apply one discount per cart.

We cannot cancel orders already in transit as we cannot control the situation. To cancel your order, you must act fast! Contact us immediately with your order number to prevent it from being shipped. Once it is sent, the cancellation will not be possible.

We will consider any request to change the shipping address as a potentially fraudulent order, as this is a common tactic fraudsters use, though not always the case. To ensure security, we will cancel the order to be on the safe side, even though the order might be legitimate.

Please contact us immediately with your order number before shipment. We will not be able to change your order if it is sent.

Once you place your order, you will receive the order confirmation as your invoice. It is also available in your account under the "Order No." heading.

We occasionally encounter high-risk orders flagged by our fraud analysis system. In such cases, we must cancel and refund orders to protect ourselves and potential victims whose financial and personal data might have been stolen and used fraudulently. For this reason, as of May 12, 2024, all checkouts are mandatory for account registration. All customers must create and log into their accounts to proceed with all order checkouts.

We accept American Express, Apple Pay, Diners Club, Discover, Meta Pay, Google Pay, Mastercard, Shop Pay, Visa, Venmo, and PayPal Express Checkout.

Yes, Shop Pay Installments can help.

Although this scenario is improbable, please refresh your cart to update it. The added items should then appear.

This may have occurred because you previously subscribed using the same email address or entered an invalid email due to a typo.

Please double-check your email for accuracy before submitting your subscription. Remember to check your inbox shortly afterward to confirm our subscription request. Our system will not follow up unless your confirmation is verified.