Last Modified: June 28, 2023

Submit a Return Request

Experience the comfort of self-serve return requests with us. Say goodbye to time-consuming hassles as we eliminate the need to contact us before sending returns—a refreshing departure from other stores.

You must have an account and click this link—REQUEST A RETURN* to access your account and follow the below instructions:

1. Once you click the above link, log in to your account:
   1. Enter your email address in the EMAIL field and click CONTINUE.
   2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
   3. Return to the online store and enter the six-digit verification code.
   
2. Click the order that you want to submit the return.
3. If your order has more than one item, select the items you want to return.
4. Select a reason for return and add a note for the store.
5. Click REQUEST A RETURN.

If your return request is approved and requires shipping, you will receive an email with shipping instructions, the return address, and a shipping label. After you return the product, you will receive a refund.

*You cannot submit a return request by accessing your account from the "Log in" icon in the header or the "Log in" link from the home dropdown.