No customer account is required to complete purchases—guest checkout is available. However, we highly recommend registering for an account to enjoy the existing and future benefits. Please take a look here to see how they compare, and here for the account holder perks at a glance.

You can update your account profile from your dashboard while logged in. Make sure to save the changes.

We do not sell any branded products, such as these:

Electronics:

• Apple iPhone 15 Pro – Apple
• Samsung Galaxy S24 Ultra – Samsung
• Sony WH-1000XM5 Headphones – Sony
• Bose QuietComfort Ultra Earbuds – Bose

Fashion & Apparel:

• Nike Air Force 1 Sneakers – Nike
• Adidas Ultraboost Running Shoes – Adidas
• Levi's 501 Original Jeans – Levi's
• The North Face Nuptse Jacket – The North Face

Beauty & Skincare:

• CeraVe Hydrating Facial Cleanser – CeraVe
• Estée Lauder Advanced Night Repair – Estée Lauder
• La Roche-Posay Anthelios Sunscreen – La Roche-Posay
• Chanel No. 5 Perfume – Chanel

Home & Kitchen:

• Dyson V15 Detect Cordless Vacuum – Dyson
• Instant Pot Duo 7-in-1 Electric Pressure Cooker – Instant Pot
• Nespresso Vertuo Coffee Maker – Nespresso
• KitchenAid Stand Mixer – KitchenAid

Would you consider generic brands that offer quality and affordability, lasting a reasonable amount of time?

Please read this blog post to learn the brutal fact that will shock you!

That's precisely how we define the quality of our affordable generic products.

Product Quality Disclaimer — On InspiredGrabs™, we curate a range of unbranded products that deliver a smart balance between cost and craftsmanship. While they certainly do not match the premium durability of luxury-branded items, they are built to provide practical use and reasonable longevity. Our competitive pricing means customers never overpay—and often receive greater value than expected.

Please read about our Product Disclaimer & Compatibility Advisory.

Our products are guaranteed to be brand new and in excellent condition unless otherwise stated in the product description, such as when offering used items or discounted customer returns.

Great question! To be upfront, we can't say for sure, as we do not have their products for comparison. While they may look 100% identical, there could be slight differences in features, or they could be precisely the same. Ultimately, the choice is yours—whether to pay more or less. As long as it meets your needs, getting it at a lower price makes sense!

On InspiredGrabs.com, we believe in real value every day—not the smoke-and-mirrors of holiday “sales.” Big retailers often hike prices before major events, such as Black Friday, Christmas, and Valentine’s Day, then slash them to create the illusion of a deal.

We do it differently—and better:

• 💰 Everyday low pricing — Always fair, no waiting for “the right time” to shop
• 🎯 Built-in savings — Automatic 10% off for everyone, even on permanent new-lower-price items—no codes, no catches
• 💎 Extra perks for account holders — Earn Digital Loyalty Cash and other exclusive rewards
• 🔍 Total transparency — No fake markups, no “limited time” tricks—just honest everyday value
• 🚀 Always value-packed — Includes major holidays, special events, and future perks as they’re added

Bottom line: We’re already priced like it’s a sale with the savings & rewards factored in—every single day. Shop anytime, skip the hype, and know you’re getting the real deal.

Prices are subjective, and the user's experience accurately measures a product's value. In other words, don't let "fair or even low prices" deter you from trying the product first-hand and forming your own opinion on its quality and value.

You may have spent significantly more on identical or similar items from other sellers, even after considering their deep discounts. Be sure to do your due diligence and save big with us.

Please visit our "Trending or Popular Products Featured on YouTube by Other Sellers" collection to experience our fair or lower prices than other sellers.

Yes and no. Some colors may be slightly more expensive, while others remain the same. This is based on our varying costs, which are set by our suppliers' wholesale pricing structures.

The item has been removed from our store because it is either out of stock or no longer available.

We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, Meta Pay, PayPal, Shop Pay, Venmo, and Visa.

FAQ: Express Checkout Options

Q1: What express checkout methods are available on your store's checkout page?
A: We offer several convenient express checkout options to speed up your shopping experience:

1. Shop Pay

Shop Pay lets you check out faster by securely saving your email address, shipping address, and payment information. If you've used Shop Pay before, verify your code, and you're all set.

2. PayPal

Choose PayPal to check out using your PayPal balance or a linked bank or credit card account, without re-entering your details.

3. Google Pay

Using stored payment methods, Google Pay provides a quick checkout for Android and Chrome users. Just log in and confirm — it's that easy.

4. Venmo

If you're on a mobile device with the Venmo app, you can pay with Venmo directly from the checkout page. Look for the Venmo button and follow the prompts.

Q2: Are these express checkouts secure?
A: Absolutely. All express checkout methods use advanced encryption and security protocols to protect your information.

Q3: Do I need an account to use Express Checkout?
A: You don't need to create an account on our store to use Express Checkout. You can complete your purchase using your existing accounts with services like Shop Pay, PayPal, Google Pay, or Venmo. These options let you check out quickly without registering or logging into our website.

Yes, Shop Pay Installments can help.

Yes — checkout on InspiredGrabs.com is fully secure. We utilize industry-standard SSL encryption to safeguard all data transmitted during checkout. Our platform is powered by Shopify, the world’s leading e-commerce platform trusted by millions of merchants.

In addition, every purchase you make on our store is protected by $100,000 USD in complimentary Shopper Identity Protection through TrustedSite™. Your payment and personal information are secured whether you pay by credit/debit card, PayPal, Shop Pay, or a Buy Now, Pay Later option.

We also use advanced fraud detection tools (powered by Blockify) and never store your full payment details on our servers. Shop with confidence — your safety is our top priority.

You can only apply one discount per cart.

You Can Cancel Your Order, but only under specific conditions and within a limited timeframe. Here's what you need to know:

1. Cancellation Window:

   • You can cancel your order within one hour of placing it. This short window exists because our system automatically confirms orders almost immediately, even though our manual processing may take 1–3 business days to complete.

2. Before Processing Begins:

   • If you cancel within one hour, we can halt order processing and issue a full refund without any hassle.
   • Once the cancellation window has passed, your order may have entered the processing stage, making cancellation more difficult or even impossible.

3. After the Cancellation Window:

   • It cannot be canceled if your order has already been processed or shipped. In such cases, you must follow our refund policy procedures after receiving the product.

4. Recommendations:

   • Please double-check your order details before finalizing your purchase.
   • If you wish to cancel your order, act as quickly as possible—ideally within the first hour—to increase the chances of accommodating your request. However, please note that cancellation is not guaranteed, even within this window. As mentioned earlier, our system automatically confirms orders immediately after they are placed. The first-hour window allows customers to cancel, but whether the request can be processed depends on the order's status. This means that while your request may still be accommodated, there is also a possibility that it could be too late. In summary, orders are processed promptly. Cancellation requests received within 1 hour (60 minutes) have ~50% likelihood of success. After 1 hour, cancellations are no longer available.

To cancel your order, log in to your account and follow these steps:

1. Click the “Orders” tab,

2. Select “View” in the upper right corner of the product you wish to cancel,

3. Click the “Cancel Order” button; if the button is missing, the order is past the cancellation window.

4. Provide a reason for cancellation and confirm.

We will process your request promptly.

Bluntly speaking, we will consider any request to change the shipping address as potentially fraudulent, as this is a common tactic used by fraudsters, although it is not always the case. To ensure security, we will cancel the order as a precaution, even if it appears legitimate.

Please get in touch with us immediately with your order number before we send the shipment. We cannot meet your request once it has been fulfilled.

Once you place your order, you will receive the order confirmation as your invoice. It is also available in your account under the "Order No." heading.

Processing time: Typically 1–3 business days. Orders are auto-confirmed immediately after checkout; packing begins quickly. During peak periods, processing may extend to 4–5 business days.

You’ll receive a shipment confirmation email with tracking once your order leaves the warehouse.

• Ships from the U.S.: about 4–10 calendar days.
• Ships from China: about 7–15 business days (may vary with customs, weather, carrier backlogs).

Mixed carts may ship in multiple packages with different timelines (see FAQ #4 below).

International tracking often shows long gaps (e.g., “handed to airline,” “export clearance”) before the next scan appears in the U.S. This is normal while parcels move between export, line-haul, import, and USPS/UPS handoff. Updates typically resume after U.S. customs intake and carrier induction.

If no movement appears for 7 business days, contact us—we’ll investigate with the carrier.

Possibly. Each item ships from its own origin (China or U.S.), so your order may be split into separate parcels with different tracking numbers and arrival dates. You’ll receive tracking for each package.

1. Check your mailbox, porch, side/back door, and with neighbors/household members.
2. Look for a notice of attempted delivery.
3. Wait 24–48 hours—some carriers mark “delivered” before the package arrives.
4. If still missing, contact us with your order #—we’ll help open a carrier trace.

Orders shipping from China or within the U.S. that don’t meet the $109.00 free-shipping threshold are charged a flat $8.95 at checkout.

Each product ships from its own origin — either China or the U.S. Most items are fulfilled from China.

At a glance — who gets free shipping and when?

• Subscribers
  – Get free shipping on their first 3 orders
  – No minimum purchase on those first 3 orders
  – Must use their subscriber free-shipping code (sent by email when they are subscribed)
  – After 3 orders, they follow the guest rule (free shipping only on $109+ orders, automatic, no code).
• Account holders
  – Get unlimited free shipping on all orders
  – No minimum purchase required, any time
  – Must be logged in and apply their account-holder free-shipping code (sent by email when they sign up)
  – The code is not shown inside the account dashboard.
• Guests
  – Get free shipping automatically when their order subtotal (after discounts, before tax/shipping) is $109 or more
  – No code required for guests.

Sub-questions (details)

1. * Q1. What are the free-shipping rules for each shopper type?
   Guests: automatic free shipping at $109+ (no code).
   Subscribers: free shipping on their first 3 orders with no minimum using their emailed code; after that, they follow the guest rule.
   Account holders: unlimited free shipping with no minimum, as long as they are logged in and use their account-holder code.
2. * Q2. How do subscribers get free shipping?
   When you subscribe, we email you a subscriber free-shipping code. Use it at checkout to get free shipping on your first 3 orders with no minimum purchase. After those 3 orders, you get free shipping only when your order is $109+, like a guest.
3. * Q3. How do account holders get free shipping?
   Account holders receive an account-holder free-shipping code by email when they create an account. When they are logged in and apply that code at checkout, they get free shipping on every order with no minimum.
4. * Q4. Why do subscribers and account holders need a code for free shipping?
   Codes keep these perks tied to your email identity, protect against abuse, and ensure that only eligible subscribers and account holders receive these extra benefits. Guests don’t get codes; their free shipping is based solely on the $109+ threshold.
5. * Q5. As a guest, how do I get free shipping?
   As a guest, you get free shipping automatically when your order subtotal (after discounts, before tax and shipping) is $109 or more. No code is needed. If discounts drop your subtotal below $109, free shipping no longer applies.
6. * Q6. What exactly counts toward the $109 minimum for guests?
   The $109 minimum is based on your discounted product subtotal only—before tax and before shipping charges. Taxes (if applicable) and shipping do not count toward reaching $109.
7. * Q7. Can I use a free-shipping code multiple times?
   Subscribers: can use their subscriber code for their first three orders (no minimum).
   Account holders: can use their account-holder code on an unlimited number of orders, as long as they are logged in.
   Guests: do not receive free-shipping codes.
8. * Q8. Where do I find my free-shipping code?
   Your free-shipping code is sent to you by email when you:
   – Subscribe to the newsletter (subscriber code), or
   – Create a store account (account-holder code).
   The code is not displayed inside your account dashboard or AI Assistant.
9. * Q9. Why do account holders need to be logged in to use their free-shipping code?
   Logging in confirms that:
   – The order belongs to the correct account holder
   – Membership-only benefits aren’t used by non-members
   – Someone else can’t apply your code on a different account/email.
10. * Q10. If I forget to apply my code, can you refund the shipping?
    If you were eligible (e.g., subscriber within first 3 orders or an account holder logged in) but forgot to apply your code, please contact us with your order number. We’ll review and, if appropriate, may refund the shipping or issue an equivalent store-credit adjustment according to our policy.

Effective Date: March 23, 2025

We accept returns under the following conditions:

✔ Request Deadline: Must be submitted within 30 days of receiving the item.
✔ Condition: The item must be like-new with all original packaging and accessories.
✔ Testing & Wear: Minor use to test functionality (electronics, tools, etc.) or fit/suitability (apparel, accessories, etc.) is acceptable. Damage, excessive wear, or missing parts will render the item ineligible for return.
✔ Proof Required: Customers must provide photo or video proof of the issue before approval.

The following items cannot be returned:

🚫 Final Sale / Non-Returnable items
🚫 Perishable goods (food, flowers, plants)
🚫 Custom/personalized products
🚫 Personal care items (beauty, hygiene, health)
🚫 Pet products
🚫 E-gift cards
🚫 Hazardous materials, flammable liquids, or gases

- A 15% restocking fee applies to returns not caused by merchant error, including:

1. Changed their mind,
2. Ordered the wrong item,
3. Selected the wrong size or color.

- No restocking fee applies if the return is due to defects or merchant errors.

- Shipping fees (if paid) are non-refundable, except in cases where we are at fault.

We will issue refunds to the original payment method(s), such as store credit, another payment method, or both, depending on how you initially paid for the purchases.

If you return an item(s) purchased with store credit, the credit used for that item(s) must be refunded to your store credit account once the return is processed. Suppose your purchase was made using store credit and another payment method. In that case, the refund will first be applied to your store credit, and the remaining amount will be refunded to the original payment method. This ensures that the full value of your store credit is preserved.

Optionally, suppose you prefer to have the refund from another payment method converted into store credit. In that case, we will extend the validity of your store credit from one year (365 days) to an additional six months (183 days). This extension will apply to all subsequent returns, each earning you an extra six months (183 days). Please note that store credit purchases must be refunded to the original store credit account; the refund for the other payment method is at your discretion.

Estimated Processing Time:

✔ Credit/Debit Cards: 5–10 business days (varies by bank).
✔ PayPal: 3–5 business days.
✔ Store Credit: Instant or within one business day.
✔ Bank Transfers: Up to 10 business days (varies by bank).
✔ Buy Now, Pay Later Services (Klarna, Afterpay, etc.): Up to 10 business days.

🔹 Important: If you haven't received your refund within 15 business days after approval, please get in touch with your payment provider or our support team for assistance.

We offer a hassle-free self-serve return process. To submit a return request, please follow the steps below:

1️⃣. Log in to your account by clicking the link below:
🔗 [ LOG IN TO REQUEST A RETURN ]

2️⃣. Access your account

• Enter your email and click CONTINUE.
• Check your email for the six-digit verification code, then enter it.

3️⃣. Submit your return request

• Go to the "Order" tab and enter your Order # or Product Name.
• Click "View" > "Request Return".
• Select items, choose a reason, and provide details.
• Review the refund policy and submit your request.

📌 What Happens Next?

• If approved, you'll receive an email with return instructions and a shipping label (if applicable).
• Once we receive and inspect the item's condition, we will issue a refund or store credit, provided it is acceptable.

⚠️ Important: Please return items only to the address specified in the approval email. Returns to the wrong location may not be processed.

Shop app is a mobile shopping assistant developed by Shopify. It allows customers to track orders, discover new products, and shop from their favorite brands all in one place. Key features include:

✅ Order Tracking – Automatically tracks shipments from supported carriers and provides real-time updates.
✅ Personalized Shopping – Recommends products based on past purchases and shopping preferences.
✅ Easy Checkout – Stores payment and shipping details for a faster, seamless checkout experience.
✅ Shop Cash Rewards – Some users can earn cashback rewards on eligible purchases.
✅ Carbon Offsetting – Supports eco-friendly shipping initiatives for participating stores.

Shopping on InspiredGrabs.com vs. the Shop App

Shopping on InspiredGrabs.com (Official Website)

✅ Enhanced Shopping Experience – Explore InspiredGrabs™' unique branding and exclusive shopping features, including the option to make an offer and access valuable insights like price matching, price comparisons, savings details, and more—all unavailable on the Shop app.
✅ Loyalty & Promotions – Earn cash back and take advantage of exclusive promotions on the Shop app.
✅ Expanded Product Selection – Browse the complete catalog, featuring bundles (coming soon), exclusive products, and early releases that may not be listed on the Shop app.
✅ Direct & Personalized Support – Enjoy quick access to customer service, FAQs, and tailored assistance from InspiredGrabs™.
✅ More Payment & Shipping Choices – Some payment methods and shipping options are only available through InspiredGrabs.com.

Shopping on the Shop App (InspiredGrabs™ Storefront)

✅ Effortless Mobile Shopping – A user-friendly, app-optimized experience for seamless browsing and purchasing.
✅ Quick & Secure Checkout with Shop Pay – Speed through checkout with Shop Pay's one-tap payment feature.
✅ All-in-One Order Tracking – Easily monitor all your purchases in one place, including orders from other stores.
✅ AI-Powered Recommendations – Get personalized product suggestions tailored to your shopping habits.
✅ Same Cashback & Rewards – Enjoy the same cashback benefits as shopping directly on InspiredGrabs.com.

Both platforms offer an excellent shopping experience with loyalty rewards and promotions. However, InspiredGrabs.com offers a more detailed, feature-rich, and personalized shopping journey. In contrast, the Shop app focuses on convenience with fast checkout and unified order tracking. Choose the platform that best fits your shopping style! 🚀

Learn all about it on the external site. While you're there, we highly recommend downloading the Shop app—click the download button in the upper right-hand corner on the external site.

Yes! You'll earn cashback just as you would when shopping directly on our platform.

We don't sell on Amazon, eBay, or similar sites. Shop is our only official marketplace, so you always know you're buying directly from us.

"Foreign cross-border e-commerce" refers to online shopping transactions in which goods are purchased from an international seller and shipped to the buyer's country of residence. This typically involves retailers or marketplaces based in other countries selling directly to U.S. customers without a local presence.

For example, if a customer in the U.S. buys a product from a seller in China through an international e-commerce platform, that would be considered foreign cross-border e-commerce. These transactions may involve additional shipping costs, longer delivery times, and potential customs duties or import taxes.

Our e-commerce model is a hybrid fulfillment e-commerce store. We are based in the United States and stock some products domestically, while shipping others from our warehouses in China. This approach allows us to offer faster shipping for locally stocked items while benefiting from the cost savings of U.S. warehousing on products stocked in and shipped from China, which certainly involves a longer delivery time. This approach helps render retail prices competitive for U.S. customers willing to wait for a longer delivery time.

Still have questions? We're just a message away; please don't hesitate to reach out at any time!

We're constantly updating this FAQ page with fresh answers based on what matters to you, so don't forget to check back next time you visit InspiredGrabs™.