How Can We Help You?
Find answers to the most common questions about our policies, programs, and shopping experience at InspiredGrabs™.
Customer Support Helpdesk
FAQs & Email Us
Get help with shipping, orders, payments, returns, and general store policies.
View FAQsSavings & Rewards
Learn about discounts, Digital Loyalty Cash, Tariff Shield Cashback, and Milestone Gifts.
View FAQsTariff Shield Cashback Program™
Get 100% back in store credit for eligible import fees on China-shipped items—learn how to qualify and submit a claim.
View FAQsMilestone Gift Program
Learn how to earn (free) gifts shipped free to you and track your spending progress.
View FAQsShop Pay Installments
Discover how to split your payment into interest-free installments with Shop Pay.
View FAQsNew Lower Price (Permanent)
See items with permanent reductions—no countdowns or gimmicks.
View FAQsInternational Forwarding & Rewards Policy
Clear rules for using U.S. forwarding addresses and how rewards apply.
View Policy