Shipping Policy / Track Your Order Status

Effective Date: March 23, 2025

Shipping Method

All orders are shipped using the Seller's Shipping Method to ensure reliable and efficient delivery.

Shipping Costs:

• Flat Rate: $8.95 per order, regardless of whether the item ships from China or the United States.

• Free Shipping: Orders totaling $109.00 or more qualify for free shipping.

Order Processing Time Before Shipment

1–3 business days (Monday–Friday, excluding weekends and holidays).

Estimated Delivery Times:

• If Shipped Within the Contiguous U.S.: 4–10 calendar days.

• From China to the Contiguous U.S.: 7–15 business days (Monday–Friday, excluding weekends and holidays).
  

• Alaska, Hawaii, & Puerto Rico: 2–3 weeks.

Note: Products shipped from China may arrive earlier than the estimated maximum delivery time. When a product ships from China and takes longer than 15 business days (Monday–Friday, excluding weekends and holidays) to arrive, this will be clearly stated in the product description (e.g., Delivery Time: 7–16 business days, 7–21 business days, 7–28 business days, etc.).

For products without a specific delivery timeframe mentioned in the description above, you can generally expect delivery from China within 7–15 business days (Monday through Friday, excluding weekends and holidays).

⚠️Please review the above information carefully before placing your order to avoid surprises or misunderstandings.

Customs Duties & Import Fees for U.S. Orders

Who Is Responsible for Customs Fees?

Customers are responsible for customs duties, taxes, or import fees imposed by U.S. customs authorities. These charges vary based on product type and order value.

De Minimis Threshold (U.S. Orders)

• Orders Under $800: No customs duties—your order will arrive without additional charges.

• Orders at or exceeding $800: Customs duties may apply; payment is required before receiving your package. Please check with U.S. Customs and Border Protection (CBP) or your local customs office for more details on potential fees for high-value orders.

We encourage customers to review their country's customs policies to avoid unexpected fees before ordering.

Chinese New Year Shipping Delays

Orders shipping from China may experience delays of 1-3 weeks due to closures during the Chinese New Year holiday. On average, shipments are delayed by two weeks during this period. Orders from our U.S. warehouses remain unaffected.

Damages & Order Issues

Inspect Your Order Upon Delivery

Please inspect your package immediately upon arrival. If you receive a damaged, defective, or incorrect product, follow these steps:

1. Take clear photos of the item(s) and packaging.

2. Provide a detailed description of the issue.

3. Contact us within 7 days of delivery for assistance.

Important Shipping Notes

• Ensure your shipping address is accurate to avoid delivery issues.

• P.O. Box addresses are not supported.

• Order processing takes 1-3 business days, Monday through Friday.

• You may receive one or two tracking numbers, depending on the shipping origin(s).

Tracking & Delivery Precautions

Tracking Accuracy & Potential Delays

While tracking updates are regularly provided, some carriers may delay status updates several hours after delivery. Sometimes, packages have been left in unsecured areas before being marked as "delivered."

To prevent package theft:

• Check your delivery area on the expected arrival date.

• Monitor tracking details, but do not rely on them solely for real-time updates.

Lost or Missing Packages

We regret that we cannot issue refunds or reshipments for orders marked as delivered but not found at the shipping address. Customers are responsible for ensuring a secure delivery location to prevent theft. Any loss after confirmed delivery is the customer's responsibility.

🚚 Track Your Order Status