No customer account is required to complete purchases—guest checkout is available. However, we highly recommend registering for an account to enjoy these exclusive benefits:

✅ Effortless Checkout – Save your details for a seamless shopping experience and access your order history and invoices anytime.
✅ Hassle-Free Returns – Easily initiate self-serve return requests for a quick and convenient process. Say goodbye to the outdated process of contacting us for return approval—a time-consuming step still used by most other stores.
✅ Exclusive Rewards – Earn store credit as cash back when you meet the minimum purchase requirement. Guest checkout users cannot earn cash back, as an account must track order history, including earned and spent credits.
✅ Convenient Features – Enjoy all the convenient features available when you shop while logged in rather than as a guest.
✅ Special Offers & Discounts – Unlock exclusive deals, discounted pricing, and more!

Please note that non-account holders are excluded from all the benefits mentioned above. We highly recommend registering an account today to shop seamlessly on our store!

We appreciate your support and being part of our valued shopper community!

You can update your account profile from your dashboard while logged in. Make sure to save the changes.

To log out of your account, click the account avatar in the lower right-hand corner, then scroll to the bottom of the "For You" or "Profile" tab. There, you'll find the "Sign Out" button.

We do not sell any branded products.

You can spend hundreds or thousands of dollars on well-known, name-brand quality products across different categories:

Electronics:

• Apple iPhone 15 Pro – Apple
• Samsung Galaxy S24 Ultra – Samsung
• Sony WH-1000XM5 Headphones – Sony
• Bose QuietComfort Ultra Earbuds – Bose

Fashion & Apparel:

• Nike Air Force 1 Sneakers – Nike
• Adidas Ultraboost Running Shoes – Adidas
• Levi’s 501 Original Jeans – Levi’s
• The North Face Nuptse Jacket – The North Face

Beauty & Skincare:

• CeraVe Hydrating Facial Cleanser – CeraVe
• Estée Lauder Advanced Night Repair – Estée Lauder
• La Roche-Posay Anthelios Sunscreen – La Roche-Posay
• Chanel No. 5 Perfume – Chanel

Home & Kitchen:

• Dyson V15 Detect Cordless Vacuum – Dyson
• Instant Pot Duo 7-in-1 Electric Pressure Cooker – Instant Pot
• Nespresso Vertuo Coffee Maker – Nespresso
• KitchenAid Stand Mixer – KitchenAid

Or, would you consider generic brands that offer quality and affordability, lasting a reasonable amount of time?

Please read this article to learn the brutal fact that will shock you!

That's precisely how we define the quality of our affordable generic products.

Product Quality Disclaimer - At Inspired Grabs, we curate a range of unbranded products that deliver a smart balance between cost and craftsmanship. While they certainly do not match the premium durability of luxury-branded items, they are built to provide practical use and reasonable longevity. Our competitive pricing means customers never overpay—and often receive greater value than expected.

Our products are guaranteed to be brand new and in excellent condition unless otherwise stated in the product description, such as when offering used items or discounted customer returns.

Great question! To be upfront, we can't say for sure, as we do not have their products for comparison. While they may look 100% identical, there could be slight differences in features or they could be precisely the same. Ultimately, the choice is yours—whether to pay more or less. As long as it meets your needs, getting it at a lower price makes sense!

Prices are subjective, and the user's experience accurately measures a product's value. In other words, don't let "fair or even low prices" deter you from trying the product and forming your opinion on its quality and value.

You may have spent significantly more on identical or similar items from other sellers, even after considering their deep discounts. Be sure to do your due diligence and save big with us.

Please visit our "Trending or Popular Products Featured on YouTube by Other Sellers" collection to experience our fair or lower prices than other sellers.

Remember to check our store whenever you see trending or popular products advertised on YouTube; you may find the same or similar items at prices you can't ignore. We have more identical or comparable items coming your way at lower prices or even much lower. Similar, yet of higher quality, items can be a great alternative, as they often serve the same or a similar purpose. We recommend returning soon if we don't have what you're looking for today.

Yes and no—it depends on the product. Some colors may be slightly more expensive, while others remain the same. This is based on our suppliers' wholesale pricing structures.

The item has been removed from our store because it is either out of stock or discontinued.

1. Understanding the "Savings" Amount in Your Cart

We have tabulated the following FAQ to help you further understand the "Savings" amount in your cart:

From which item(s) does the "Savings" amount in my cart come?

It comes from an "On Sale" item; for example, its regular price is $20.99, but it is currently on sale and discounted to $16.99. We offer an additional discount (currently 10%) when you add the item to your shopping cart, so the on-sale price of $16.99 is further reduced to $15.30 based on the current percentage discount of 10%. To calculate, you would subtract $15.30 from its regular price of $20.99, resulting in the "Savings" amount of $5.69. If your cart contains more than one "On Sale" item (two or more), add the regular prices of all items and subtract the sum of the regular prices from the total of all discounted prices to determine the final "Savings" amount, as shown in your cart.

Understanding the "Savings" Amount in Your Cart

The "Savings" amount displayed in your cart is calculated based on the discounts applied to items on sale. Below is an example breakdown of how it works:

Single Item Discount Calculation

Multiple Items Discount Calculation

If you have multiple "On Sale" items, the total savings are calculated as follows:

1. Sum of Regular Prices: Add the regular prices of all discounted items.
2. Sum of Final Prices: After applying the sale and additional discount, add the final prices of all items.
3. Total Savings: Subtract the final price from the regular price.

Example Calculation for Two Items:

Thus, the final "Savings" amount displayed in your cart is $14.18 for these two items.

2. Why don't I sometimes see the "Savings" amount in my cart?

If you don't see a "Savings" amount in your cart, it means there are no "On Sale" items included. In other words, none of the items in your cart currently have a discounted sale price.

We accept American Express, Apple Pay, Diners Club, Discover, Meta Pay, Google Pay, Mastercard, PayPal, Venmo, Visa, and Shop Pay.

FAQ: Express Checkout Options

Q1: What express checkout methods are available on your store's checkout page?
A: We offer several convenient express checkout options to speed up your shopping experience:

1. Shop Pay

Shop Pay lets you check out faster by securely saving your email, shipping, and payment information. If you've used Shop Pay before, just verify your code, and you're good to go.

2. PayPal

Choose PayPal to check out using your PayPal balance or linked bank/credit card account without re-entering your details.

3. Google Pay

Using stored payment methods, Google Pay provides a quick checkout for Android and Chrome users. Just log in and confirm — it's that easy.

4. Venmo

If you're on a mobile device with the Venmo app, you can pay with Venmo directly from the checkout page. Look for the Venmo button and follow the prompts.

Q2: Are these express checkouts secure?
A: Absolutely. All express checkout methods use advanced encryption and security protocols to protect your information.

Q3: Do I need an account to use Express Checkout?
A: You don’t need to create an account on our store to use Express Checkout. You can complete your purchase using your existing accounts with services like Shop Pay, PayPal, Google Pay, or Venmo. These options let you check out quickly without registering or logging into our website.

Yes, Shop Pay Installments can help.

Absolutely! Our TrustedSite-certified store offers a secure checkout experience, accepting all primary payment methods. While we prominently display a "Secure Checkout" badge on our product pages as assurance, some customers may still have concerns. Please don't worry; we prioritize your payment security and want you to shop confidently.

You can only apply one discount per cart. In the meantime, if you don't have store credit available or prefer not to use it for your purchase but have a discount code, please proceed with the checkout through the cart in the top right corner instead of the store credit checkout. For more information, refer to the FAQs About Our Store Credit Program for answers to frequently asked questions.

You Can Cancel Your Order, but only under specific conditions and within a limited timeframe. Here's what you need to know:

1. Cancellation Window:

   • You can cancel your order within one hour of placing it. This short window exists because our system automatically confirms orders almost immediately, even though our manual processing may take 1–3 business days to complete.

2. Before Processing Begins:

   • If you cancel within one hour, we can halt order processing and issue a full refund without any hassle.
   • Once the cancellation window has passed, your order may have entered the processing stage, making cancellation more difficult or even impossible.

3. After the Cancellation Window:

   • It cannot be canceled if your order has already been processed or shipped. In such cases, you must follow our refund policy procedures after receiving the product.

4. Recommendations:

   • Please double-check your order details before finalizing your purchase.
   • If you wish to cancel your order, act as quickly as possible—ideally within the first hour—to increase the chances of accommodating your request. However, please note that cancellation is **not guaranteed**, even within this window. As mentioned earlier, our system automatically confirms orders immediately after placing them. The first-hour window allows customers to cancel, but whether the request can be processed depends on the order's status. This means that while your request may still be accommodated, there is also a possibility that it could be too late.

How You Can Cancel Your Order  (We are updating this process and will post it once ready)

We will consider any request to change the shipping address as potentially fraudulent, as this is a common tactic fraudsters use, although it is not always the case. To ensure security, we will cancel the order as a precaution, even if it appears legitimate.

Please get in touch with us immediately with your order number before the shipment is sent. We cannot change your order once it has been sent.

Once you place your order, you will receive the order confirmation as your invoice. It is also available in your account under the "Order No." heading.

Our fraud analysis system occasionally flags orders as high-risk. In such cases, we must cancel and refund orders to protect ourselves and potential victims whose financial and personal data might have been stolen and used fraudulently.

We ship orders only to customers in the United States, from within the U.S., or directly from China.

We understand how it feels when your package seems to "go quiet." International shipments often pass through several carriers and customs checkpoints, which may cause temporary tracking gaps.

Rest assured, your package is still moving—even if updates aren't immediate. Most tracking resumes once the parcel reaches a significant transit hub or clears customs.

There are quite a few factors that can cause delays when shipping products from China to the United States, including:

1. Customs Clearance Delays

• Customs may hold the package if the paperwork (such as invoices or declarations) is incomplete or inaccurate.

• Random inspections can also delay shipments.

• Certain goods like electronics, batteries, or cosmetics will likely face stricter scrutiny.

2. Shipping Carrier Delays

• Carriers like the USPS, FedEx, or private logistics companies can experience bottlenecks, especially when handling large volumes, such as during holidays or sales events.

3. Port Congestion

• Busy ports, such as Los Angeles or Long Beach, often experience congestion, which can delay unloading and customs clearance.

• Strikes or labor shortages at ports can add days or weeks to the process.

4. Flight or Vessel Delays

• Air and sea freight schedules are not immune to delays caused by adverse weather conditions, mechanical issues, or rerouting.

• Limited shipping capacity (e.g., fewer cargo ships or planes) can cause backups.

5. Public Holidays

• Holidays in China, such as Chinese New Year and National Day, or in the US, like Thanksgiving and Christmas, can cause a pause in manufacturing, shipping, and customs work for days or weeks.

• Expect exceptionally long delays during the Chinese New Year, when almost all factories and ports shut down.

6. Pandemic or Health-Related Disruptions

• Health inspections, lockdowns, or restrictions (which are still happening occasionally even in 2025) can slow down supply chain operations.

7. Warehouse Issues

• Inventory shortages, processing errors, or miscommunication can cause delays before the product leaves China.

8. Incorrect Address or Shipping Information

• If the provided address is incorrect or incomplete, shipping companies may take longer to reroute or verify delivery.

In short:
Even if the shipping method is fast, upstream issues such as customs, port delays, holidays, or the seller's delays can slow down the process.

A single order valued at $800.00 or less is exempt from customs duties, making your shopping experience more seamless and cost-effective. While we fully comply with US customs regulations, we encourage you to make informed purchasing decisions based on the above information. Please ensure your order value remains at $800.00 or less; you're all set!

No duties apply if a single order costs under $800.00. However, if an order costs or exceeds this amount, you, as the recipient, are responsible for any customs duties imposed. Please keep this in mind when placing your order.

"Order value" refers to a customer's total amount on a single order before discounts, taxes, or shipping fees are applied. It is a key metric in e-commerce and retail businesses.

The formula for Order Value:

Order Value=Total Price of Items in Cart+Additional Charges (if any)

Example:

If a customer buys:

• Item 1: $30
• Item 2: $20
• Item 3: $50

Total order value = $30 + $20 + $50 = $100

If discounts, taxes, or shipping fees apply, they are usually considered separately from the order value.

1. Carrier Notification (Most Common)

Once the package arrives in the U.S. and is flagged for customs duties, the shipping carrier (like USPS, FedEx, DHL, or UPS) acts on behalf of U.S. Customs and Border Protection (CBP) to collect the fee.

Here's how customers are notified:

• An email or text message from the carrier with a secure payment link

• Phone call (rarely) from a local customs broker or the carrier's rep

• Door tag or postcard if the carrier attempted delivery without prepayment

• Tracking status update that reads something like:

  • "Clearance Delay – Awaiting Payment"

  • "Held in Customs – Duties/Taxes Pending"

2. Online Payment Portal

Most carriers have online customs clearance portals. For example:

• UPS: https://www.ups.com/pay

• FedEx: You'll receive a link via email or text

• DHL Express: Customers get a DHL invoice by email with a payment portal

• USPS: Delivers a PS Form 3849 requiring payment at the local post office or online

Customers are usually required to pay the duty before delivery is completed.

🕐 What if I don't respond?

• The carrier holds the package for a limited period (usually 5–15 business days).

• If no payment is made, the shipment may be returned to the sender, abandoned, or destroyed, depending on the carrier's policy.

Yes, there are differences between customs duties, taxes, and import fees—they are not the same thing, though they are often used interchangeably in casual conversation. Here's a breakdown of each:

1. Customs Duties

• A type of tax imposed on imported goods by the US government.
• Calculated based on the customs value of the goods, which includes the cost of the item, insurance, and freight (CIF value).
• The de minimis threshold allows goods valued at under $800.00 to be imported duty-free.
• If the value exceeds $800.00, duties may apply, depending on the product category and Harmonized Tariff Schedule (HTS) classification.

2. Taxes (Sales Tax or VAT)

• Unlike other countries, the US does not impose a national import tax (VAT).
• However, some US states require import sales tax depending on the state and the seller's tax obligations.
• If applicable, the seller or the online marketplace usually collects sales tax at checkout.

3. Import Fees

• Additional charges may apply during the customs clearance process. These may include:
  • Brokerage Fees – Custombrokers charge these to handle the clearance paperwork.
  • Processing Fees – Some shipping carriers, such as DHL, FedEx, or UPS, charge a fee to process customs paperwork.
  • Storage Fees – Storage fees may apply if a package is held at customs for an extended period.

Summary

• Customs duties = Tariffs charged on certain imports (not applicable to orders under $800.00).
• Taxes: Sales tax may apply in certain US states only.
• Import fees refer to additional processing charges imposed by customs brokers, carriers, or storage facilities.

TheShop app is a mobile shopping assistant developed by Shopify. It allows customers to track orders, discover new products, and shop from their favorite brands all in one place. Key features include:

✅ Order Tracking – Automatically tracks shipments from supported carriers and provides real-time updates.
✅ Personalized Shopping – Recommends products based on past purchases and shopping preferences.
✅ Easy Checkout – Stores payment and shipping details for a faster, seamless checkout experience.
✅ Shop Cash Rewards – Some users can earn cashback rewards on eligible purchases.
✅ Carbon Offsetting – Supports eco-friendly shipping initiatives for participating stores.

Shopping on InspiredGrabs.com vs. the Shop App

Shopping on InspiredGrabs.com (Official Website)

✅ Enhanced Shopping Experience – Explore Inspired Grabs' unique branding and exclusive shopping features, including the option to make an offer and access valuable insights like price matching, price comparisons, savings details, and more—all unavailable on the Shop app.
✅ Loyalty & Promotions – Earn cash back and take advantage of exclusive promotions on the Shopapp.
✅ Expanded Product Selection – Browse the complete catalog, featuring bundles (coming soon), exclusive products, and early releases that may not be listed on the Shop app.
✅ Direct & Personalized Support – Enjoy quick access to customer service, FAQs, and tailored assistance from Inspired Grabs.
✅ More Payment & Shipping Choices – Some payment methods and shipping options are only available through InspiredGrabs.com.

Shopping on the Shop App (Inspired Grabs Storefront)

✅ Effortless Mobile Shopping – A user-friendly, app-optimized experience for seamless browsing and purchasing.
✅ Quick & Secure Checkout with Shop Pay – Speed through checkout with Shop Pay's one-tap payment feature.
✅ All-in-One Order Tracking – Easily monitor all your purchases in one place, including orders from other stores.
✅ AI-Powered Recommendations – Get personalized product suggestions tailored to your shopping habits.
✅ Same Cashback & Rewards – Enjoy the same cashback benefits as shopping directly on InspiredGrabs.com.

Both platforms offer an excellent shopping experience with loyalty rewards and promotions. However, InspiredGrabs.com offers a more detailed, feature-rich, and personalized shopping journey. In contrast, the Shop app focuses on convenience with fast checkout and unified order tracking. Choose the platform that best fits your shopping style! 🚀

Learn all about it on the external site. While you're there, we highly recommend downloading the Shop app—click the download button in the upper right-hand corner on the external site.

Discover the benefits this app offers to our customers.

Yes! You'll earn cashback just as you would when shopping directly on our platform.

We don't sell on Amazon, eBay, or similar sites. Shop is our only official marketplace, so you always know you’re buying directly from us.

This may have occurred because you previously subscribed using the same email address or entered an invalid email due to a typo.

Please double-check your email for accuracy before submitting your subscription. Please remember to check your inbox shortly after to confirm our subscription request. Our system will not follow up unless we have verified your confirmation.

"Foreign cross-border e-commerce" refers to online shopping transactions in which goods are purchased from an international seller and shipped to the buyer's country of residence. This typically involves retailers or marketplaces based in other countries selling directly to US customers without a local presence.

For example, if a customer in the US buys a product from a seller in China through an international e-commerce platform, that would be considered foreign cross-border e-commerce. These transactions may involve additional shipping costs, longer delivery times, and potential customs duties or import taxes.

Our e-commerce model is a hybrid fulfillment e-commerce store. We are based in the United States and stock some products domestically, while shipping others from our warehouses in China. This approach allows us to offer faster shipping for locally stocked items while benefiting from the cost savings of US warehousing on products stocked in and shipped from China, which certainly involves a longer delivery time. This approach helps render retail prices competitive for US customers willing to wait for a longer delivery time.

The answer is simple—competitive pricing. We can offer our customers more competitive prices by purchasing in bulk at lower wholesale rates and warehousing the products in China. Chinese suppliers do not provide discounts for dropshipping, as this service incurs a fee that eats into their margins. As a result, drop-shipping individual products would make them less competitive. Additionally, warehousing in China is significantly more cost-effective than in the US, enabling us to maintain customer affordability and competitiveness without compromising quality.

Skip the middlemen—buy straight from us!

Please read this article to understand why we chose this e-commerce model, allowing us to offer even more competitive prices.

Still have questions? We're just a message away; please reach out anytime!

We’re constantly updating this FAQ page with fresh answers based on what matters to you, so don’t forget to check back next time you visit Inspired Grabs.