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Savings & Rewards – FAQs

🔹 Last updated: October 3, 2025
🔹 Asterisk (*) – New item
🔹 Double asterisks (**) – Updated item

1. Do you offer discounts for first-time customers?

Yes! At InspiredGrabs™, every shopper — including first-time customers — automatically enjoys 10% off all regular-priced items, with no code required. Add items to your cart, and the savings will apply at checkout.

You can also create a free account or subscribe to our newsletter to unlock exclusive perks, store credit rewards, and future member-only offers.

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2. Do I need a discount code?

No code is needed. Our 10% off savings are automatically applied to all eligible items at checkout, and you’ll see the discount before you complete your purchase.

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3. What is Digital Loyalty Cash?

Digital Loyalty Cash is our store-credit reward. On orders of $80 or more, you earn 12% back as store credit, typically issued 30 days after delivery.

  • Use limit: Credits can cover up to 30% of an order total at checkout.
  • Validity: Credits are valid for 365 days from the issuance date.

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4. What is Tariff Shield Cashback?

Tariff Shield Cashback offsets import or tariff fees on eligible orders. If your order total is $80 or more and includes $80 or more in items shipped from China, you can submit a claim to receive store credit equal to the fee.

  • Use limit: Same 30% per-order usage cap as other credits.
  • Validity: Credits expire after 365 days.

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5. How can I tell if my order qualifies for Tariff Shield Cashback?

Eligible items are typically shipped from China. You can confirm by checking the tracking origin and the shipping timeframe (often 7–15 business days). Full steps are outlined on our Tariff Shield Cashback page and FAQs.

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6. Can I combine discounts and store credits?

Yes. You can use automatic discounts (like 10% off) together with store credits (Digital Loyalty Cash or Tariff Shield Cashback) on the same order. Credits can cover up to 30% of your order total at checkout.

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7. Do my store credits expire?

Yes. All store credits — including Digital Loyalty Cash and Tariff Shield Cashback — remain valid for 365 days from the date they’re issued.

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8. What are Milestone Gifts?,

Milestone Gifts are special rewards available when your lifetime spend at InspiredGrabs™ reaches $300. You can claim your gift at $300 or continue to accumulate spend toward higher-value rewards. After each gift is claimed, your spend total resets, and the cycle repeats.

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9. Can I track my rewards and credits?

Yes. Log in to your InspiredGrabs™ account to view your available store credits and reward history in your Account Dashboard. We’ll also send email updates whenever new credits are issued.

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10. How will I know when my credit is available?

We’ll notify you by email once your Digital Loyalty Cash or Tariff Shield Cashback has been processed and added to your account. If you don’t see it within a few days, please check your spam folder or contact our support team.

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