Sign up for an account today and earn 20% cashback on your order value as store credit with each order when you meet the $60.00 minimum purchase amount. It's the currency stored in your account that is available toward your next purchase! Please click the yellow "Log in/Register" button in the lower center to sign up now. As a side note, the "Login" button is unavailable on the checkout page, so please log in to your account before proceeding to the checkout page to ensure a fast and seamless experience. If you don't have an account, guest checkout is available; however, it does not include the benefits available to account holders. For more details on these benefits, see "Customer Support FAQ 1" under "Section 2."
Shipping Policy
Effective Date: March 23, 2025
Shipping Method
All orders are shipped using the Seller's Shipping Method to ensure reliable and efficient delivery.
Shipping Costs
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Flat Rate: $8.95 per order, regardless of whether the item ships from China or the United States.
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Free Shipping: Orders totaling $109.00 or more qualify for free shipping.
Estimated Delivery Times
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Within the Contiguous U.S.: 4-10 calendar days
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From China to the Contiguous U.S.: 7-15 working days (Monday-Friday)
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Alaska, Hawaii, & Puerto Rico: 2-3 weeks
Note: Some products may arrive sooner than the estimated delivery times stated above. If a product ships from China and requires more than 15 working days for delivery, the product description will mention this information (e.g., 7-16 working days or 9-21 working days, and the like). For items without a specified estimated delivery time in the product description, expect delivery within 7-15 working days from China.
Please review the above information carefully before placing your order to avoid surprises.
Customs Duties & Import Fees for U.S. Orders
Who Is Responsible for Customs Fees?
Customers are responsible for customs duties, taxes, or import fees imposed by U.S. customs authorities. These charges vary based on product type and order value.
De Minimis Threshold (U.S. Orders)
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Orders Under $800: No customs duties—your order will arrive without additional charges.
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Orders over $800: Customs duties may apply; payment is required before receiving your package. Please check with U.S. Customs and Border Protection (CBP) or your local customs office for more details on potential fees for high-value orders.
We encourage customers to review their country's customs policies to avoid unexpected fees before ordering.
Chinese New Year Shipping Delays
Orders shipping from China may experience 1-3 weeks of delays due to Chinese New Year holiday closures. On average, shipments are delayed by two weeks during this period. Orders from our U.S. warehouses remain unaffected.
Damages & Order Issues
Inspect Your Order Upon Delivery
Please inspect your package immediately upon arrival. If you receive a damaged, defective, or incorrect product, follow these steps:
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Take clear photos of the item(s) and packaging.
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Provide a detailed description of the issue.
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Contact us within 7 days of delivery for assistance.
Important Shipping Notes
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Ensure your shipping address is accurate to avoid delivery issues.
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P.O. Box addresses are not supported.
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Order processing takes 1-3 business days (Monday–Friday).
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You may receive one or two tracking numbers, depending on the shipping origin(s).
Tracking & Delivery Precautions
Tracking Accuracy & Potential Delays
While tracking updates are regularly provided, some carriers may delay status updates several hours after delivery. Sometimes, packages have been left in unsecured areas before being marked as "delivered."
To prevent package theft:
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Check your delivery area on the expected arrival date.
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Monitor tracking details, but do not rely on them solely for real-time updates.
Lost or Missing Packages
We regret that we cannot issue refunds or reshipments for orders marked as delivered but not found at the shipping address. Customers are responsible for ensuring a secure delivery location to prevent theft. Any loss after confirmed delivery is the customer's responsibility.
⚠️ If you have any questions, please take a minute to review our FAQs section, where you will find most answers to common questions.
