How to Initiate a Return Request
We offer a hassle-free self-serve return process. To submit a return request, please follow the steps below:
1️⃣. Log in to your account by clicking the link below:
🔗 [LOG IN TO REQUEST A RETURN]
2️⃣. Access your account
- Enter your email and click CONTINUE.
- Check your email for the six-digit verification code, then enter it.
3️⃣. Submit your return request
- Go to the "Order" tab and enter your Order # or Product Name.
- Click "View" > "Request Return".
- Select items, choose a reason, and provide details.
- Review the refund policy and submit your request.
📌 What Happens Next?
- If approved, you'll receive an email with return instructions and a shipping label (if applicable).
- Once we receive and inspect the item's condition, we will issue a refund or store credit if acceptable.
⚠️ Important: Please return items only to the address specified in the approval email. Returns to the wrong location may not be processed.
